A 24/7 emergency playbook for homeowners, property managers, and businesses across all 21 NJ counties.
Water main breaks happen most often during freeze-thaw cycles and aging pipe failures. If your utility just announced a break or a boil-water advisory, here's what to do โ in order.
Most NJ water utilities post status updates on their websites and via reverse-911 calls.
If the break is on your property, shut off the main valve immediately to prevent property damage. The main shutoff is usually in the basement near the front foundation wall.
NJ water main breaks typically resolve in 8โ48 hours, but boil-water advisories can persist 24โ72 hours after the main is repaired, since the utility must complete bacterial sampling.
Bulk water delivery is the right call when:
A Clear Alternative dispatches 24/7 from Pennsauken with NJ-licensed 4,000-gallon 3A Food Grade stainless tankers. Typical NJ response is 2โ4 hours.
We deliver potable (drinkable) bulk water from chlorinated municipal sources. We do not haul wastewater, septage, or gray water. We also do not fill Intex pools or inflatables.
All 21 New Jersey counties: Atlantic, Bergen, Burlington, Camden, Cape May, Cumberland, Essex, Gloucester, Hudson, Hunterdon, Mercer, Middlesex, Monmouth, Morris, Ocean, Passaic, Salem, Somerset, Sussex, Union, and Warren. See full coverage map โ
Call 1-888-577-8088 for 24/7 emergency dispatch, or request a delivery.
One call โ NJ ยท Eastern PA ยท NYC dispatch.